Returns & Exchanges

We stand behind our craftsmanship (see our Unbreakable Lifetime Warranty), and we’re confident that you’ll love our necklaces.

If you’re unhappy with your order for any reason, you can return it for a full refund within 14 days of delivery.

Planning to give a necklace as a gift? We’ll automatically extend the time frame to 14 days after you give the necklace to the recipient.

Interested in exchanging for a different necklace? That’s cool with us, too—the same policy + time frame applies.

If your necklace has any visible signs of wear, damage, or alteration, it may not be eligible for a return/exchange. Also, we’ll need your return/exchange to be shipped back in its original packaging, so be sure to hold on to that for a couple of weeks.

To return or exchange your order, send an email to support@arkandarmor.com (be sure to include your order number). You’ll be responsible for shipping your necklace(s) back to us. Once received, we’ll inspect + process your refund or exchange within 3-5 business days.

No matter what, know that we’ll do everything in our power to make sure you’re 100% happy with your purchase.