Returns & Exchanges

We stand behind our craftsmanship (see our Lifetime Warranty), and we’re confident that you’ll love our jewelry.

If you’re unhappy with your order for any reason, you can return it for a full refund within 14 days of delivery.

Planning to give an item as a gift? We’ll automatically extend the time frame to 14 days after you give the necklace to the recipient.

Interested in exchanging for a different piece? That’s cool with us, too—the same policy + time frame applies.

If your necklace has any visible signs of wear, damage, or alteration, it may not be eligible for a return/exchange. Also, we’ll need your return/exchange to be shipped back in its original packaging, so be sure to hold on to that for a couple of weeks.

To return or exchange your order, send an email to support@arkandarmor.com (be sure to include your order number). You’ll be responsible for shipping your jewelry back to us. Once received, we’ll inspect + process your refund or exchange within 1-2 weeks.

No matter what, know that we’ll do everything in our power to make sure you’re 100% happy with your purchase.